The ability to build trust in those we lead is critical to our success as a leader. Here are five practices that leaders can engage in to help build trust: 1. Align your interests with those of the people you're leading. Show them that achieving your goals will also help them achieve their goals.
2. Demonstrate benevolent concern for those you lead. Let them know, in both thought and action, that you care.
3. Develop and demonstrate competency. Show them that you do know what you're doing.
4. Create a track record of predictability and integrity. Paint a consistent picture for them with your actions of who you are and what you stand for.
5. Communicate often, openly and clearly. Keep them informed on a timely basis.
