Karin Hurt in her Let's Grow Leaders blog recently shared an simple but effective process for inspiring behavior change. She recommends what she calls the INSPIRE method.I - Initiate: Start the discussion in a respectful tone.
N - Notice: Be clear about what you observed.
S - Support: Give supporting evidence regarding your concern.
P - Provide: Offer suggestions to help the staff member improve.
I - Inquire: Ask questions to check for understanding.
R - Review: Have the staff member review what they have committed to doing.
E - Enforce: Follow through with reward or reprimand as appropriate.
