Everything I notice goes into the notebook before I forget it. At least once a day I review my notes and take action. I find a moment to tell a counselor they did a good job. I talk with our leadership team about a counselor issue I saw. I tell our maintenance folks about a facility problem.
During staff training I let staff know I take notes to help keep track of both the great things happening at camp and areas we need to work on. They come to expect and eventually ignore my note taking (and of other leadership team members who find it helpful.) Over the course of the summer I go through several notebooks that become beaten and battered. These invaluable tools record the story of camp, both the good and the bad.
